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About Lloyd BMW Carlisle

We are committed to providing a professional, expert and friendly service to all our customers.

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Impress with the new BMW Shadow Edition

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The BMW Lower Emissions Allowance.

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NEW BMW CENTRE NOW OPEN.

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BMW i3 Service Inclusive

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BMW XDRIVE.

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ROAD TAX CHANGES 01/04/2017

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Our Company History

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Win tickets to the Cumberland Show

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Service Valeter vacancy

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What type of BMW Engine is right for you?

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Meet the team

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Craig Bowers

Head of Business
  • Years in the company

David Stuart

General Sales Manager
  • Years in the company

Gavin Bremner

BMW New Car Sales Manager
  • Years in the company

Richard Irving

BMW Used Car Sales Manager
  • Years in the company

Dave Savage

Corporate Sales Manager
  • Years in the company

Shaun Todhunter

Service Manager
  • Years in the company

Steve Morgan

Transaction Manager
  • Years in the company

Phil Howe

BMW Transaction Manager
  • Years in the company

Tim Natrajan

BMW Sales Executive
  • Years in the company

Peter Breen

BMW Sales Executive
  • Years in the company

Neil Munro

BMW Sales Executive
  • Years in the company

John Shaw

BMW Sales Executive
  • Years in the company

David Beattie

BMW Sales Executive
  • Years in the company

Martin Bone

BMW Sales Executive
  • Years in the company

Fiona Ismay

BMW Sales Executive
  • Years in the company

Sandor Palumbi

BMW Sales Executive
  • Years in the company

Julie Muir

Corporate Sales Executive
  • Years in the company

Courtney Savage

Service Advisor
  • Years in the company

Annie Thomson

Service Advisor
  • Years in the company

Ed Mellor

Service Advisor
  • Years in the company

Andrew Twentyman

Service Advisor
  • Years in the company

Ian Thompson

Stock Controller
  • Years in the company

Rob Galdins

BMW Genius
  • Years in the company

Kim Aldersey

Finance Administration
  • Years in the company

Gemma Barras

Driver
  • Years in the company

Debbie Hebson

BMW Receptionist
  • Years in the company

Rodney Telford

Driver
  • Years in the company

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Same as above. Staff always willing to go the extra mile for you.

Service
Thank you for your wonderful feedback, I am always overjoyed when I hear that both our Sales and Service teams have provided such a fantastic experience to our customers and that they have gone the extra mile which is what we expect of them. I hope you are enjoying your car and we look forward to welcoming you again in the future. Kind regards, Craig Bowers Head of Business.

As above

Service
Thank you for you feedback, I am delighted to hear that you were well looked after by our BMW service team and that you had a pleasant experience during your visit. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Well looked after, work carried out within the timescales given.

Service
Thank you for your fantastic feedback, I am delighted to hear that you were well looked after by our BMW service department and that you received a 5 star experience that we expect our teams to deliver to our customers. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Communication was not up to their usual standard - didn’t keep me informed of delays or let me know that my car was ready

Service

Sean at Carlisle BMW was extremly helpful.

Service
Thank you for your response, I am delighted to hear that you were well looked after by Shaun and our BMW service team and that you had a positive experience during your visit. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

I have 100% confidence in the staff at Lloyd BMW

Service

it was good overall the only think was a big deal was made of car being valeted and to be honest it was ok but still had debris inside and flys on the outside as I say it was ok but not as good as it was talked up

Service

Always easy and helpful to deal with. The staff at the service department especially.

Service

response as above

Service

My experience has been elements of the quality service (servicing requirements) are lacking or missed and I have experienced difficulties getting messages passed on and people to ring me back, to resolve simple issues, on more than one occasion.

Service

Very courteous and everything was completed within designated times. Every effort made to ensure customer waiting is as comfortable an experience as possible.

Service
Thank you for your fantastic response, I am delighted to hear that you were well looked after by our BMW Service team and that you have had a positive experience. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

As above and reasonable price

Service
Thank you for your great feedback, I am delighted to hear that you have had a positive experience whilst visiting our BMW service department and that you were well looked after. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Whilst driving from Glasgow to London I tried to book my car in for a service, my preferred dealer in Farnborough and other dealers in London were able to provide a service for a number of weeks. BMW Lloyd offered me a service there and then. Superb

Service
Thank you for your fantastic response, I am delighted to hear that our BMW Service Department here at Lloyd Carlisle provided you with such fantastic care & that we were able to assist & get you on your way. Here at Lloyd Carlisle we always expect our staff to go the extra mile to provide a tailored service for each customer & I am thrilled to hear that on this occasion this was the case. If we can assist in any other way we are happy to help. Kind regards, Craig Bowers Head of Business.

Job was completed on time

Service
Thank you for your fantastic response, I am delighted that our BMW Service department here at Lloyd Carlisle provided you with an excellent experience during your visit and that everything was completed as it should. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

I was very satisfied but I do think they are very expensive. However they always wash your car inside and out which is a bonus.

Service
Thank you for your response,I am pleased to hear that you were well looked after by our BMW service team & that you were happy with the service received. We welcome all feedback to contribute towards further developing the level of service we provide to our customers. We try to remain competitive on pricing and although we provide a premium environment for our premium brand we try not to have a premium price tag & we will always attempt to price match where possible. Kind regards, Craig Bowers.

things went well and as laid out

Service
Thank you for your great response, I am delighted to hear that you were well looked after by our BMW Service Department and that you have had a pleasant experience. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Did what I asked.

Service
Thank you for your great response, I am delighted to hear that you were well looked after by our BMW Service Department and that you had a positive experience. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Time estimated to complete the service and MOT was three hours.....actual time was just short of five hours.

Service

Everything was as it should have been.

Service
Thank you for your great feedback, I am delighted to hear that you were well looked after by our BMW service department and that you have had a positive experience. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Would have been higher score apart from a mileage query which was due to incorrect mileage recorded on the service sheet. When I queried this, it took several days to confirm that the cause was that the data from key read was from an hour earlier.

Service
Thank you for your response, we welcome all feedback to continuously improve our customer service and how we deliver information back to our service customers. I am delighted to hear that you had a quality service experience despite the confusion with the key read and mileage. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Friendly and helpful staff. Efficient handling of service

Service
Thank you for your great response, I am delighted to hear that you were well looked after by our BMW Service Department. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

I don't usually request a curtesy car but did so on this occasion as the car required both a major service and an MOT test.My car was ready on time, valeted and the cost was very competitive.

Service
Thank you for your wonderful response, I am delighted to hear that you were well looked after and have had a positive experience from our BMW Service department. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

They were quick and thorough and treated me well

Service
Thank you for your fantastic feedback, I am delighted to hear that you were well looked after by our BMW Service team and that you have had a positive experience. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Everything completed on schedule

Service
Thank you for your great response, I am delighted to hear that you were well looked after by our BMW Service team and that you have had a positive experience. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Very satisfied. The car was returned to me washed and cleaned whic was a lovely touch

Service
Thank you for your great response, I am delighted to hear that you were well looked after by our BMW Service department and that you have had a positive experience. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

The work was completed in the promised time and the car returned in full working order.

Service
Thank you for your fantastic feedback, I am delighted to hear that you were well looked after by our BMW Service team and that you had a positive experience. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Prompt attention from the minute I entered the building.

Service
Thank you for your great feedback, I am delighted to hear that you were well looked after by our BMW Service Department and that everything was dealt with smoothly and professionally. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

No waiting about, well looked after. Lovely people, top notch service.

Service
Thank you for your great feedback, I am delighted to hear that you were well looked after by our BMW Service department and that you have had a positive experience. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

As above

Service
Thank you for your fantastic feedback, I am delighted to hear that you were well looked after by our BMW service department and had a positive experience. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

They always make sure you happy with what they are doing and let you know what they have done on completion of the work.

Service
Thank you for your feedback, I am delighted to hear that you were well looked after by our BMW Service department and had a positive experience. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Because of service and manner of staff who are very polite to say the least

Service
Thank you for your great feedback, I am delighted to hear that you were well looked after by our BMW Service department and had a positive experience. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

sorted the problem - no fuss

Service
Thank you for your great feedback, I am delighted to hear that you were well looked after by our BMW Service Department and had a great experience. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

You are not just a face staff speak even though you may not have had any dealings with them and a first class service.

Service
Thank you for your response, I am delighted to hear that you were well looked after by our BMW Service team and that you had a positive experience. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

See above comments reference the air con re gas

Service

Every thing was explained to me

Service
Thank you for your great feedback, I am delighted to hear that you were well looked after by our BMW Service team and that you have had a positive experience. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Car came back like new and cleaned inside and out

Service
Thank you for your fantastic feedback, it is wonderful to hear that you have been so well looked after by our BMW service department and that you have had such a positive experience with no issues. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

see above. i expect to deal with technically competent people. to just say the computer shows no messages is not acceptable.

Service

The exhaust became a problem after the initial repair, even though this part had not been an issue before, we had this apparently repaired, but it is rattling now with any vibration and sounds terrible. there is also still a smell of fumes in the car

Service

No video report sent to email!

Service

Feel looked after

Service
Thank you for your great response, I am delighted to hear that you were well looked after by our BMW Service department and the team. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Ready on time

Service
Thank you for your great response, I am delighted to hear that you have been well looked after by our BMW service department and that you have had a positive experience. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

No parking disc in courtesy car.No feedback given on what was found on my car. I was simply handed the keys and informed that everything was fine, but it wasn't.

Service

Outstanding showroom, waiting area. Staff and price paid for service.

Service
Thank you for your fantastic response, we are delighted to hear that you have had a great experience whilst visiting our BMW Service department and that you were well looked after by our service team. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

As above

Service
Thank you for your great feedback, I am delighted to hear that you were well looked after by our service team and that your experience was positive. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

I asked for the two front seats to be cleaned but I don't think this happened and my windows looked worse than when I left the car

Service

The Service was done on time

Service
Thank you for your great response, I am delighted to hear that you were well looked after by our BMW Service department. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Repairs required were readily diagnosed, carried out on time as promised.

Service
Thank you for you fantastic feedback, I am delighted to hear that you were well looked after by our BMW Service department and had a great experience. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Excellent new facilities. Staff remember your name on arrival.

Service
Thank you for your fantastic feedback, I am delighted to hear that you were well looked after by our BMW Service department and the team that you dealt with. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Lloyd Carlisle Service Staff are always very helpful - much appreciated

Service
Thank you for your fantastic response, I am delighted to hear that you were well looked after by our BMW service department and that you had a positive experience. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Had to call twice to book service as nobody rang me back when the service department was busy despite leaving my details

Service

It needed an oil change, and you did it.Now you want a round of applause?

Service
Thank you for your feedback, as a 5 star dealer we are always taking on board our customer feedback to continue to improve the level of service we deliver and the experience we provide to our customers. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Service wise excellent - not always returned in best condition

Service
Thank you for your feedback, I am delighted to hear that you were well looked after by our BMW service team. We appreciate all feedback to continue to provide and improve the service delivered to our customers, we have recently taken on more valeters to improve the complimentary wash and vac provided, this will hopefully improve the condition of the vehicles when returned to service customers. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Everything was explained we were offered refreshments and we were given a lift into town and collected to pick up he car up when it was ready. Can't say fairer than that.

Service
Thank you for your wonderful feedback, it is fantastic to hear that you have been well looked after and have had such a great experience whilst you were visiting the service department. I am delighted to hear that the service you received from both the service team and Rob the Sales executive you spoke with was excellent and professional. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Complete satisfaction

Service
Thank you for your great service, I am delighted to hear that you were well looked after by our BMW service department and the team. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Simple and easy to do with great customer service

Service
Thank you for your great feedback, I am delighted to hear that you were well looked after by our BMW Service team and had a positive experience. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Vehicle work completed in agreed timescale and returned cleaned inside and out.

Service
Thank you for your great feedback, I am delighted to hear that you have been well looked after by our BMW Service department and that you have had a positive experience. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

No issues regarding work undertaken. However Service book was not completed.

Service
Thank you for your great feedback, I am delighted to hear that you have been well looked after by our BMW service Department and had a positive experience when dealing with our team. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Organised and able to accommodate my requirements.

Service
Thank you for your fantastic response, I am delighted to hear that you have been well looked after by our BMW Service team and that you have had a fantastic experience. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Bowers.

I was completely satisfied

Service
Thank you for your fantastic response, as a five star dealer it is wonderful to see that reflection in our customers feedback. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Due to unavailability of staff the car was in for an extended period and did not receive the complimentary wash that was promised on arrival.

Service
Thank you for your recent feedback, we are aware of a few issues with the valeting of vehicles and we are currently restructuring and recruiting further staff to add to this operation to ensure it is improved in the future. We look forward to seeing you again in the future and I am certain your experience will be improved. Kind regards, Craig Bowers Head of Business.

A difficult problem to solve, but in the end a perfect result.

Service
Thank you for your fantastic response, I am delighted to hear that you have had a great experience whilst visiting our BMW Service Department. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Video explanation of vehicle check , excellent price for works done,completed quickly.

Service
Thank you for your great response, I am delighted to hear that you were well looked after by our BMW Service team and that you had a positive experience. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.

Didn't like the fact that my car was not valeted inside after it was serviced

Service
Thank you for your feedback, we are currently looking at restructuring the valeting process and recruiting additional valeters to improve the service. I am certain that your next visit to Lloyd BMW Carlisle will be an improved experience. We do value you feedback as we are always looking to improve our customer experience. Kind regards, Craig Bowers Head of Business.

the service at Lloyds BMW is immaculate

Service
Thank you for your great feedback, I am delighted to hear that you were well looked after by our BMW Service Department. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Could have had it done cheaper at a non BMW garage which I would consider now it is out of warranty

Service
Thank you for your feedback, we do try to be very competitive with our pricing here at Lloyd BMW. We have recently launched pay monthly servicing and we can now spread payments out over 12 months % free if required. We only use genuine parts in our repairs and servicing, which ensures the parts are of the highest quality. We hope to see you again in the near future and hope you will continue to allow us to quote you for all of your BMW needs. Kind regards, Craig Bowers Head of Business.

High quality service as usual.

Service
Thank you for your great feedback, I am delighted to hear that you have had a great experience and that you were well looked after by our BMW Service team. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Well organised, professional and completed in a minimum timescale with no fuss

Service
Thank you for your fantastic feedback, it is wonderful to hear that you were so well looked after by our BMW service team and that you have had a positive experience. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

I can be assured that that the service and mot that was carried out was to the highest standards and the service was excellent

Service
Thank you for your fantastic feedback, I am delighted to hear that you have been well looked after by our BMW Service department and that you have had a positive experience. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

attention to detail

Service
Thank you for your great feedback, I am delighted to hear that you have been well looked after by our BMW Service Department. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

I am happy with the service except for the fact that I did not receive exact feedback on one specific inspection and quote I requested for.

Service
Thank you for your feedback, I am delighted to hear that you were happy with the service, however I will look into your requests and ensure that our Service Manager contacts you. My sincere apologies that these matters weren't dealt with whilst you were in, all feedback is greatly received and goes towards our continuous effort to improve and deliver the best customer service to our customers. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

As always Completely Satisfied. That's why I drive nearly 70 miles to come to your premises rather than other BMW Garages that are much closer to holm

Service
Thank you for your wonderful feedback, I am delighted to hear that you were well looked after by our BMW Service team and that you continue to receive great service from the team. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Little surprised by MOT failure due to tyre pressure sensor that turned out to just be a set up problem.

Service
Thank you for your response, I am delighted to hear that you have had a pleasant experience and that we were able to resolve your issue. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

The people at Carlisle are very helpful when I go there and if there's a problem they soon sort it

Service
Thank you for your fantastic response, I am delighted to hear that you were well looked after by our BMW service team. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Prompt efficient service. Staff at Carlisle BMW are excellent and responsive at all times.

Service
Thank you for your fantastic response, I am delighted to hear that you were well looked after by our BMW Service team and that you had a positive experience whilst visiting our Service Department. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Time taken was fast and made welcome service was prompt

Service
Thank you for your great response, I am delighted to hear that you have been well looked after whilst visiting our BMW Service Department and that you have had a positive experience. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

vehicle check and concerns answered completely and honestly

Service
Thank you for your great response, I am delighted to hear that you have been well looked after and that you have had a great experience from our team. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

I was contacted and advised my car needed the brake fluid changed, my availability was taken into account in arranging a time, a fault with the horns that I was not aware of was spotted and dealt with, I got a lift to and from town. Everything worked

Service
Thank you for your fantastic response, I am delighted to hear that you have been well looked after by our BMW Service department and that you had a positive experience. We Look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Very good but the screen wash hadn't been checked,it needed 2 litres to fill it after 3 days of ownership,otherwise no problems.

Sales
Thank you for your response, my sincere apologies that the service team did not ensure the screen wash was sufficiently full this is not what we expect for our customers. Please be assured that I will look into and address this matter. However that aside I am delighted to hear that you were well looked after whilst purchasing your new car and enjoyed the buying experience in our new facility. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

On time and all paper work ready

Sales
Thank you for your great response, I am delighted to hear that you were well looked after by our BMW sale department and that you have had a positive experience during the purchase of your new car. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Felt very well looked after. Very comfortable centre with wifi, coffee, etc. Very thorough hand over of my new car and salesman very keen to follow up mad make sure I was happy.

Sales
Thank you for your great feedback, I am delighted to hear that you were well looked after whilst purchasing your new BMW, I'm pleased to hear that you are enjoying your new car and it is living up to it's expectations. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Felt relaxed and under no pressure to purchase.

Sales
Thank you for your fantastic response, I am delighted to hear that you were well looked after and had a positive experience. I hope you are enjoying your new car and the driving experience. We look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Relaxed environment, things to keep our daughter busy whilst we were talking and great coffee and biscuits.

Sales

Helpful at getting what you looking for

Sales
Thank you for your fantastic feedback, I am delighted to hear that you have been well looked after by our BMW Sales department and that you have had a great experience. I hope you are enjoying your new BMW and it's living up to your expectations. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Excellent customer skills from the Sales Team and a professional and relaxed approach from Neil Munro who It was pleasure to deal with. My sincere thanks to him.

Sales
Thank you for your wonderful feedback towards Neil Munro, I am delighted to hear that you have been well looked after & that Neil made the buying experience positive. My sincere apologies that you have had a few issues post purchase, I will ensure that you are contacted & these issues are addressed. Despite the minor issues I hope you have still been able to enjoy your car & the driving experience of your new BMW. We look forward to seeing you again. Regards Craig Bowers Head of Business.

Every body in centre very welcoming

Sales
Thank you for your fantastic feedback, I am delighted to hear that you were well looked after by our BMW Sales Department. I hope you are enjoying your new car and we look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Modern facilities, really enjoyed the interactive experience when deciding on the cars specification. Fantastic service by Peter and went the extra mile to meet my needs

Sales
Thank you for your great feedback, I am delighted to hear that you were well looked after by our BMW Sales Executive Peter and that you had a fantastic experience whilst purchasing your new BMW. I hope you are enjoying your new car and that it is providing an enjoyable driving experience. We look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Every thing was done when David said it would be.

Sales
Thank you for your great feedback, I am delighted to hear that you were well looked after and had a positive and enjoyable experience whilst purchasing your new car with David Beattie. I hope you are enjoying your new car and we look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

excellent service and advice from neil munroehowever 4 days later I had a puncture and was told by Hereford BMW the tyres had been over inflated on delivery. There had been no prior warning message about this from the car.

Sales

see above. Also, the new centre, including the little garage thing you receive your car are in, is excellent

Sales
Thank you for your fantastic feedback, it is wonderful to hear such great comments in regards to our new facilities and of course our Sales Executives, Neil has been with us for many years and is an great asset to the business. I do hope you are enjoying your new car and we look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Very quickly found my car and arranged delivered

Sales
Thank you for your great response, I am delighted to hear that you have been well looked after by our BMW Sales Department. I hope you are enjoying your new BMW and we look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

See above

Sales
Thank you for your great response, I am delighted to hear that you have had such a fantastic experience whilst purchasing your new BMW and that the process was smoothly carried out by our team. As a 5 Star dealer it is wonderful to hear that this is reflected in our customers comments. I hope your are enjoying your new car and we look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

Excellent service, there was no hard pressure sell, it was a relaxed professional informative sell.

Sales
Thank you for your fantastic feedback, I am delighted to hear that you have been well looked after by our BMW Sales team and that you have had a positive experience whilst purchasing your new BMW. I hope you are enjoying your new BMW and we look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.

I was highly satisfied with my experience as they were very accommodating finding me a car within my budget, available for delivery, due to the high demand for the model in question.

Sales
Thank you for your fantastic response, I am delighted to hear that you had a great experience whilst purchasing your new BMW and that you were well looked after. I hope you are enjoying your new car and we look forward to seeing you again in the near future. Kind regards, Craig Bowers Head of Business.

Particularly because the staff are welcoming and offered refreshments

Sales
Thank you for your great feedback, I am delighted to hear that you have had a great response whilst purchasing your new BMW and that you were well looked after by the all the team. I hope you are enjoying your new car and we look forward to seeing you again in the future. Kind regards, Craig Bowers Head of Business.