OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
278 ratings and 133 comments received in the last 90 days.
01 April 2024
Fitted in with us and good experience when arrived
31 March 2024
I told them what my budget was and they delivered the deal!
25 March 2024
Very satisfied. Neil Munro made the purchasing of my new car excellent. Nothing is too much bother and he always goes out of his way to get me a great deal on the car I want.
24 March 2024
John Shaw, sales executive, a quiet unassuming man didn't give that
22 March 2024
Staff we're professional and friendly
08 March 2024
Very smooth process. Kept well informed
06 March 2024
a total no problem attitude with the sales staff, everything you could hope to wish for in the change over.
03 March 2024
Great turnaround from going into the showroom to picking the car up
03 March 2024
John Shaw was excellent in the sale process and every other member of staff was extremely friendly and helpful through the process. The team made the whole buying purchase a special experience
24 April 2024
When completed my car was clean and shiny!
24 April 2024
Excellent
24 April 2024
Excellent service and attention to detail. Great communication, keeping you informed.
24 April 2024
I think was Steve ?that served me ,his knowledge was brilliant and his patience great .I asked a lot of questions which he answered all off them .
24 April 2024
Lloyd Carlisle were fantastic to deal with from first contact on booking my car in to completion of service they were excellent kept me updated and informed.
24 April 2024
Because of Tim and the others in bmw Carlisle very friendly and helpful
24 April 2024
Everything was done as expected, courtesy car was very nice and nothing seemed like too much of a problem
18 April 2024
The car looks great again.
18 April 2024
I have always found the staff to be helpful and efficient.
16 April 2024
Never had any trouble always in the car nicely
04 April 2024
Helped us all the way through the purchasing process.