Lloyd BMW
Carlisle
About Lloyd BMW Carlisle
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The BMW 5 Series.
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The BMW M4 Competition Coupé and Convertible.
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The BMW X Range. Lead without compromise.
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BMW Plug-In Hybrid Range.
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The Lloyd BMW Winter Event.
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Our Christmas Opening Hours 2019
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Motability scheme welcomes BMW X2.
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BMW Help: Recalls
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#ExploreYourWorld
ReadOur Company History
ReadService Valeter vacancy
ReadTHE ALL NEW BMW X3 HAS ARRIVED.
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What type of BMW Engine is right for you?
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BMW xDRIVE.
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How to get connected with BMW Connected Drive.
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Your Perfect BMW Couldn't Be Closer.
ReadMeet the team
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Craig Bowers
Head of Business
Gavin Bremner
BMW New Car Sales Manager
Richard Irving
BMW Used Car Sales Manager
Shaun Todhunter
Assistant Service Manager
Steve Morgan
Transaction Manager
Phil Howe
Retail Sales Manager
Tim Natrajan
BMW Sales Executive
Peter Breen
BMW Sales Executive
Neil Munro
BMW Sales Executive
John Shaw
BMW Sales Executive
David Beattie
BMW Sales Executive
Martin Bone
BMW Sales ExecutiveFiona Ismay
BMW Sales ExecutiveSandor Palumbi
BMW Sales Executive
Julie Muir
Local Development Manager
Annie Thomson
Service Advisor
Ed Mellor
Service Advisor
Ian Thompson
Stock Controller
Rob Galdins
BMW Sales Executive
Kim Aldersey
Retention Manager
Debbie Hebson
BMW Receptionist
Rodney Telford
DriverCUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
The service , the staff, the showroom, the coffee!
Thank you for your for your fantastic response, as a five star centre it is wonderful to receive customer feedback that also reflects this. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
Deducted some due to being told initially that we would have to pay for adblue refill on motability as advisor didn't know that motability cover the cost
Thank you for your response, as a five star centre our team strives to maintain our status and we appreciate all feedback from all our valued customers to help us continue to improve our customer experience. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business.
Car returned with work done & washed
Thank you for your response, I am delighted to hear that you have been well looked after by our team during your recent visit to our BMW Service Department. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business.
Again the cost lost the garage some points
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
They did sort things satisfactorily but it did take a number of visits to convince them there was a problem which I was complaining about
Thank you for your response, I am delighted to hear that you have been well looked after during your many recent visit to our BMW Service Department and I am satisfied we have finally found and rectified the fault. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Leaving the car in the knowledge that all work would be undertaken in a highly professional manner.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
My service advisor was very helpful and went over everything with me. I thought the price I paid was a decent price and my car came back to me in freshly cleaned and looked great.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Completed in a timely fashion.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
I've given Lloyd's the highest score due to the way Annie looked after me.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Good experience from booking to collecting car
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Not sure yet if the problem with my car has been resolved. I have had two recent visits to your service centre and do not know to which one this survey refere
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visits to our BMW Service Department. I hope we have found and rectifies the fault but please be in touch if not. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Everything was discussed prior to service and carried out on time, with courtesy and on budget.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department but can only apologise that we have fallen short prior to your visit, I will speak to all staff involved. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
First Class. Brought car in and had a coffee in luxury waiting area. Rep came with car keys and explained what had been serviced on car.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
John Shaw at Loyd Carlisle always goes the extra mile to help and makes you comfortable and confident in the product
Thank you for your response, I am delighted to hear that you have been well looked after by John during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
We were totally satisfied with the service and the loan car we received
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Treat very well by staff
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Car was booked in quickly and with a courtesy car for the day. Amanda was very friendly and professional, as was everyone else. Service carried out and car not washed as requested by me.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
the service at lloyds was excellent they run us into Carlisle centre and collected us when they were finished
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Everyone and everything first class
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Everything went smoothly and on time.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Excellent Customer Service thanks. Ed Mellor is always very helpful and friendly, and a pleasure to deal with. I was able to book my car in at fairly short notice, and wait while it was MOT'd thanks.
Thank you for your response, I am delighted to hear that you have been well looked after by Ed during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Happy with my service
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
No problems at all.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Car was in excellent order and felt well treated by staff.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Ed was efficient when liaising with Head Office in sorting out full payment from BMW regarding the auxiliary heater as a result of the delay caused by spare parts coming from Germany.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
oil service completed efficiently and quickly at convenient time
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Again fantastic and professional service
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Price agreed before hand and no surprises
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
It was Sunday afternoon and they pulled out all the stops. What peace of mind they gave us.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent (unplanned!) visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status and it was a pleasure to be able to help you. Kind regards, Craig Bowers Head of Business
The whole experience from start was well managed. Staff are professional and helpful - nothing seems too much trouble.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Warranty work completed in a timely fashion, use of loan vehicle whilst repairs were carried out.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
This was my first visit as a new customer. It took over 2.5 hours to change a set of summer tyres. However, it was acknowledged that the service had been rather below expectation and as a result there was no charge.
Thank you for your response, I am sorry to hear that we have fallen short of your expectations during your recent visit to our BMW Service Department but am also pleased we provided an acceptable resolve and we look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Car booked in for recall expected to complete on same day .Kept in overnight because of difficulty in fitting part . Required to pay £12 to waive insurance excess on courtesy car. Surely , BMW or dealer should bear this cost when car is recalled ?
Because the service was excellent.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
As above - simple process and good communication throughout
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Very satisfied, the staff were pleasant and courteous particularly the service advisor who dealt with us Amanda Mackay.
Thank you for your response, I am delighted to hear that you have been well looked after by Amanda during your recent visit to our BMW Service Department. I will pass on your kind words. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Courtesy and attention shown
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Service experience always good. No issues whatsoever. Staff attentive and helpful. Reception team first class. Driver who took me into town and back good company and careful driver.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Friendly helpful and diagnosed / fixed faults correctly. Flexible in arrangements also.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Very efficient, ie easy to book, helpful and well informed
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Before the service began, I received a message on my phone with a video from the person who was carrying out the service. It was a detailed explanation of the condition of my car both on the outside and of the underneath.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Nothing to complain about, great service
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Informative, thorough and excellent communication.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
The whole staff were very friendly and efficient. I was given a courtesy car while they carried out the service. No complaints.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Again staff were friendly, helpful and courteous
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
My vehicle was just booked in for a minor routine service but I have no complaints about the way both I and my vehicle were treated but see comments in response to question 3.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Again professionalism throughout our visit. Customer care was second to none
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Vehicle was dropped off 8.30 am and recd. call that it was ready by lunchtime. Provided with new 320i auto as courtesy car. What more can you ask for?
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Very good at customer relations, nothing is too much trouble. The staff throughout the dealership is far above the average which is the reason I do a round trip of around 200 miles to have the car serviced/repaired.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Although the facilities were great, it took over two hour to replace two rear tyres.
Efficient friendly service
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Polite staf
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Have dealt with Lloyds for almost 20 years and have always had excellent service.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Appointment date (for the vehicle recall) arranged as soon as possible. My vehicle was checked and parts needed were in stock, allowing me to get home without further delay. New wipers fitted - I paid for these but glad this was sorted for me.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Easy to book car in for service, everything done as expected, kept up to date throughout day as servicing carried out.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Very pleasant member of staff. Work completed in timely fashion.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Very convenient. Work completed as agreed at the correct time.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Excellent service as always. Staff are very helpful.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
standard service
Always welcoming and efficient.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
never been disappointed by Lloyd Carlisle.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Always feel like a VIP
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again and if you do require a courtesy car in future please let us know at time of booking. Kind regards, Craig Bowers Head of Business
Cheery welcoming staff. Staff very knowledgeable polite. Kept up to date all the way through my experience. Pleasure entering this showroom.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Work was carried out to a good standard
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
No problems.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again and if you do require a courtesy car in future please let us know at time of booking. Kind regards, Craig Bowers Head of Business
Lloyds Carlisle team were fantastic as much as they could be, the car on the other hand is my worst experience with any car ive ever bought and i will never buy a BMW again, the Blue performance breaks squeak very very loud and its embarrassing to dr
Job done with no problems
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Work required identified quickly, and need for work explained. Work completed well within time suggested, venhicle road tested and washed and valeted to a high standard.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Excellent service all round. Friendly, professional, and efficient.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Didn't get anywhere with the fault with the bmw 2 series
I was disappointed with the service I received. I came all the way from Lancaster, booking 2 new tyres in advance and what I get? Only 1 tyre! Which is unacceptable. You should call me before I arrived and let me know what's going on... but NOTHING
Great customer service
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Prompt efficient service. Excellent hot chocolate drink.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. We love the hot chocolate too! As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
I have confidence in the staff. They are knowledgeable and efficient
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Excellent service. Prompt and efficient
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Self explanatory. No issues.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Friendly and efficient staff
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
It was very pleasant to receive individualised customer service from Ed and the video of the vehicle check from Stephen Bell.
Thank you for your response, I am delighted to hear that you have been well looked after by Ed & Stephen during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Very well looked after. Coffee & biscuits, updated on the service whilst waiting and washed and valeted. Perfect, thank you
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Thought the car could have been cleaned better. To be fair i paid for a service not a car clean though.
Due to the involvement of sandor also the pristine fasility.
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience during the purchase of your new BMW and I hope you are enjoying your new car. I will pass on your comments to Sandor. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
No faults
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience during the purchase of your new BMW and I hope you are enjoying your new car. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
Totally customer oriented sales people
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience during the purchase of your new BMW and I hope you are enjoying your new car. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
Good all round customer service through out sale
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience during the purchase of your new BMW and I hope you are enjoying your new car. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
Please refer to the answer below in box 3.
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience with John during the purchase of your new BMW and I hope you are enjoying your new car. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
Good communication, accommodating time schedules. One point of contact is very useful either in sales or service.
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience during the purchase of your new BMW and I hope you are enjoying your new car. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
Martin was terrific as usual, very efficient, he even came in to work on his day off to hand over my new car on the day I wanted it! now that is an extra mile so a big thank you to him. The staff always make you feel very welcome.
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience with Martin and Gavin during the purchase of your new BMW and I hope you are enjoying your new car. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
Excellent service as I have had for almost 20 years.
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience during the purchase of your new BMW and I hope you are enjoying your new car. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
Excellent, knowledgeable and attentive customer service from Peter Breen and Phil Howe at the Lloyd Carlisle BMW centre.
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience with both Peter and Phil during the purchase of your new BMW and I hope you are enjoying your new car. I will pass on your positive comments to them both, thank you. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
Great showroom at Carlisle with very friendly staff.
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience during the purchase of your new BMW and I hope you are enjoying your new car. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.