Lloyd BMW
Carlisle
About Lloyd BMW Carlisle
We are committed to providing a professional, expert and friendly service to all our customers.
Find us on social media
Latest News & Events
Show me
0 items found DoneNo news found with your current search criteria.
Enjoy a complimentary day out at a National Trust place in our all-electric BMW i3.
Read
Motability scheme welcomes BMW X2.
Read
BMW Help: Recalls
Read
#ExploreYourWorld
ReadOur Company History
ReadService Valeter vacancy
ReadTHE ALL NEW BMW X3 HAS ARRIVED.
Read
What type of BMW Engine is right for you?
Read
BMW xDRIVE.
Read
How to get connected with BMW Connected Drive.
Read
How can a BMW Genius help me?
ReadMeet the team
0 items found Done
-
No filters have been added
No news found with your current search criteria.
Craig Bowers
Head of Business
Gavin Bremner
BMW New Car Sales Manager
Richard Irving
BMW Used Car Sales Manager
Shaun Todhunter
Assistant Service Manager
Steve Morgan
Transaction Manager
Phil Howe
Retail Sales Manager
Tim Natrajan
BMW Sales Executive
Peter Breen
BMW Sales Executive
Neil Munro
BMW Sales Executive
John Shaw
BMW Sales Executive
David Beattie
BMW Sales Executive
Martin Bone
BMW Sales ExecutiveFiona Ismay
BMW Sales ExecutiveSandor Palumbi
BMW Sales Executive
Julie Muir
Local Development Manager
Annie Thomson
Service Advisor
Ed Mellor
Service Advisor
Ian Thompson
Stock Controller
Rob Galdins
BMW Sales Executive
Kim Aldersey
Retention Manager
Debbie Hebson
BMW Receptionist
Rodney Telford
DriverCUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
Appointment date (for the vehicle recall) arranged as soon as possible. My vehicle was checked and parts needed were in stock, allowing me to get home without further delay. New wipers fitted - I paid for these but glad this was sorted for me.
Very pleasant member of staff. Work completed in timely fashion.
Very convenient. Work completed as agreed at the correct time.
Always welcoming and efficient.
Excellent service as always. Staff are very helpful.
never been disappointed by Lloyd Carlisle.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Always feel like a VIP
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again and if you do require a courtesy car in future please let us know at time of booking. Kind regards, Craig Bowers Head of Business
Cheery welcoming staff. Staff very knowledgeable polite. Kept up to date all the way through my experience. Pleasure entering this showroom.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
No problems.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again and if you do require a courtesy car in future please let us know at time of booking. Kind regards, Craig Bowers Head of Business
Work was carried out to a good standard
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Lloyds Carlisle team were fantastic as much as they could be, the car on the other hand is my worst experience with any car ive ever bought and i will never buy a BMW again, the Blue performance breaks squeak very very loud and its embarrassing to dr
Job done with no problems
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Work required identified quickly, and need for work explained. Work completed well within time suggested, venhicle road tested and washed and valeted to a high standard.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Excellent service all round. Friendly, professional, and efficient.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
I was disappointed with the service I received. I came all the way from Lancaster, booking 2 new tyres in advance and what I get? Only 1 tyre! Which is unacceptable. You should call me before I arrived and let me know what's going on... but NOTHING
Didn't get anywhere with the fault with the bmw 2 series
Prompt efficient service. Excellent hot chocolate drink.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. We love the hot chocolate too! As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Great customer service
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Excellent service. Prompt and efficient
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
I have confidence in the staff. They are knowledgeable and efficient
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Self explanatory. No issues.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Friendly and efficient staff
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
It was very pleasant to receive individualised customer service from Ed and the video of the vehicle check from Stephen Bell.
Thank you for your response, I am delighted to hear that you have been well looked after by Ed & Stephen during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Very well looked after. Coffee & biscuits, updated on the service whilst waiting and washed and valeted. Perfect, thank you
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Thought the car could have been cleaned better. To be fair i paid for a service not a car clean though.
Because we have never had anything to complain about.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Tyres offered at a competitive price, but not blown up properly
Good for customer comfort if waiting or wanting to go into the city during car servicing time. Car cleaned inside and out surprisingly more thoroughly than expected. However service cost uncompetitive. Very minor issue requires brief return visit.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Went to get a new door speaker fitted and I'm afraid the problem is still there
Because that is how I felt.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Nothing is perfection
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Efficient and returned the car cleaned inside and out. On a negative side, and as usual, the staff tried to sell me things ie maintenance package, am I looking to change my car etc I don't need that prompting.
Thank you for your response(again!) I am delighted (again!)to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Quick and efficient
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Helpful staff nothing to much trouble
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Staff are always cheerful, friendly, obliging and knowledgeable.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
The service lady was very professional and friendly. The car had a short video describing who was working on it and it was ready for collection on time.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Got the job done and made sure I was comfortable while I waited.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Again looked after well got a phone call after the service & M.O.T was done ? And was picked up
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Very good
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Very friendly staff but dealership becoming far too big
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Oil change light wasn't reset
I would of been completely satisfied had my car been fully valeted.
All questions were answered to my satisfaction.
Everything was sorted quickly, but thoroughly.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Nothing was any trouble. Arranged an appointment which was convenient with my busy schedule. Gave me a lift down to my place of work and collected me at the end of the business day. The staff are amazing very friendly and nothing is ever any trouble
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Great Service, friendly staff.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Quick and easy; I had a service and MOT carried out, and everything was made convenient
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
They looked at the car quickly and tried to help. Sensor required not in stock, so I had to limp on.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. I'm glad you got home safely and sorry we weren't able to fix your car on the spot. Kind regards, Craig Bowers Head of Business
Everything was carried out that they said they were going to do
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Whole experience was easy and helpful
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department - that well that you bought a new car! As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again - we will have more cars on display to tempt you! Kind regards, Craig Bowers Head of Business
Smooth and efficient
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Service department were very knowledgable especially Curtis who was extremely knowledgeable and explained everything to us professionally found his manner good and did a very good job.
Thank you for your response, I am delighted to hear that you have been well looked after by Curtis during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Work carried out as requested
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
They really do know how to treat a customer
Thank you for your fantastic response. As a five star centre it is wonderful to receive positive comments about our service and sales team. I have updated your details as requested. I hope you are enjoying your new car and we look forward to seeing you soon. Kind regards, Craig Bowers, Head Of Business
Shaun at Lloyd's negotiated a reduction in the excess I had to pay on the warranty claim. The fault was fixed Quickly. The drivers who took me to work and back to the garage were prompt and polite, and the car was beautifully cleaned on collection.
Relaxed atmosphere, professional and attentive staff. Appointment system meant I was there no longer than 1.5 hours, and managed to find somewhere quiet to get some work done!
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
They make you feel like they couldn't do enough for you
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Very personable staff.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
My visit was for brake disc assessment, and other minor work, the service indicator light was on for this and was not changed to indicate the next work due. I only noticed this when I got home and so had to return the next week to have it altered.
Thank you for your response. I can only apologise for our mistake which resulted in you having to return to the dealership. I have spoken to those concerned to ensure it doesn't happen again. I hope to see you soon. Kind regards, Andrew Robinson, General Service Manager
Easy to carry out
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Always excellent service
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
What else do you expect from BMW ??
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Satisfaction that everything has been done correctly.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Excellent after sales support at a time that suited me.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
everything organised so well
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
OK
Thank you for your response. I have looked into your record and as far as I can see there were no issues but your score tells me a different. I do hope you were dealt with to a standard you would expect from a 5 star centre and I also hope there are no issues with your vehicle but if you do have anything that I can help resolve please do not hesitate to contact me. Kind regards, Andrew Robinson, General Service Manager
A very pleasant and professional service
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Nothing was too much trouble. I was given a lift to and from work and my car was fixed within the day.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
always brilliant :-)
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Attention to detail is exemplary.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Efficiently carried out
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
I felt valued as a customer.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
As above
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Brilliant
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Brought car in re tyres & found it had beeen recalled ,booked in immediately & courtesy vehicle provided
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
It exceeded my expectations .
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Very good and very helpful staff. Look after you very well.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Kept me up to date with everything and got everything sorted out right away and within a day
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
because I use the services and have no problems
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Very, pleasant staff. Felt my cars Valet had been rushed. But hey ho it's a free clean. ??
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department but apologise that we have fallen short of your expectations with regards to the valet. It is a complimentary clean, you are right, but our standards should not slip. I will speak to the valeting team to ensure consistency and attention to detail going forward. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Excellent very kindly checked my car as we had been through floods in Langholm
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Unable to find any fault.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Always exceptional service from the staff at Lloyd's
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
The after sales is excellent highly recommend
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Staff are friendly and welcoming and appear to be interested in me as an individual. I was well looked after, choosing to wait on my car being serviced - good range of hot and cold drinks. One little thing, I'd have appreciated the wifi code.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again and when you are in ask any member of the team here for the code. Kind regards, Craig Bowers Head of Business
Could not fault anything, even offered me a lift into town and collection when My vehicle was ready.
Thank you for your response, I am delighted to hear that you have been well looked after during your recent visit to our BMW Service Department. As a five star centre it is fantastic to receive customer feedback that also reflects our status. We look forward to seeing you again. Kind regards, Craig Bowers Head of Business
Excellent, knowledgeable and attentive customer service from Peter Breen and Phil Howe at the Lloyd Carlisle BMW centre.
Great showroom at Carlisle with very friendly staff.
Car ready and prepped for my arrival so quick and efficient
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience during the purchase of your new BMW and I hope you are enjoying your new car. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
The dealership were very good. I didn't know but they had great difficulties getting the car I had reserved. It turned out that a dealer in Huddersfield wouldn't release the car and I appreciated everything Carlisle did to get me the car I wanted.
It was everything I thought it would be. Makes you feel special. The only let down was that the new model didn't have the CD player and that's what we asked for.
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience during the purchase of your new BMW and I hope you are enjoying your new car. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
The BMW experience is what it is classy, smooth and relaxing.
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience during the purchase of your new BMW and I hope you are enjoying your new car. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
Dylan Smith looked after me brilliantly.
From the moment you enter the showroom you receive top class service from all members of staff. A great set up which I am sure is the envy of its competitors.
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience during the purchase of your new BMW and I hope you are enjoying your new car. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
Excellent. Peter is very good at his job and we felt at ease. You get a family feeling when you are there.
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience during the purchase of your new BMW and I will pass your comments onto Peter. I hope you are enjoying your new car and we look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
the Service provided matched the quality of the product
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience during the purchase of your new BMW and I hope you are enjoying your new car. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
I bought a vw a few years back and when picking it up the mrs was greated with a bunch of flowers and a gift for my self which was a nice touch, with buying such an expensive vehicle it was quite disappointing that there was nothing like that.
FRIENDLY AND HELPFUL ADVICE
Thank you for your response, as a five star centre it is wonderful to receive such positive comments although your score says we could have done better? If there is anything we could improve on please let me know. I hope you are enjoying your new car. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
Simple clear process with no pressure to make any decision. Sales person - Tim who was easy and pleasant to deal with. The handover went very smoothly and subsequent assistance from the product genius - Jordan was noteworthy.
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience during the purchase of your new BMW and I will pass your comments onto Tim and Jordan. I hope you are enjoying your new car and we look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
Excellent performance start to finish.
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience during the purchase of your new BMW and I hope you are enjoying your new car. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
Most problems were sorted
Everyone was very pleasant and helpful, with good coffee. Also they made a great fuss of our pet dog.
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience during the purchase of your new BMW and I hope you are enjoying your new car. We look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
Fantastic service from John Shaw. He was extremely helpful and polite and it was a pleasure purchasing the car through him. We will be back to him again!
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience during the purchase of your new BMW and I will pass your comments onto John. I hope you are enjoying your new car and we look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.
Great service by Dylan Smith
Thank you for your fantastic response, as a five star centre it is wonderful to receive feedback from our valued customers that also reflects our status. I am delighted that you have had a positive experience during the purchase of your new BMW and I will pass your comments onto Dylan. I hope you are enjoying your new car and we look forward to seeing you again soon. Kind regards, Craig Bowers Head of Business.