OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
180 ratings and 90 comments received in the last 90 days.
04 October 2025
Brian and John excellent customer service
28 September 2025
Friendly
25 September 2025
Julie Muir was an absolute pleasure to deal with from our first "on spec" visit to "our collection days". Her communications & updates on both vehicles made all the difference. Complete contrast to the other BMW dealership we'd spoken to
23 September 2025
The turn around from viewing the car to delivery day was 2 days .
22 September 2025
All went smoothly and we were well looked after
08 September 2025
As above
21 August 2025
Good deal on new bmw ix1.
18 August 2025
So easy to deal with
17 August 2025
All worked well , loved the 'reveal ' in the private room for the car
12 October 2025
I came in for replacement wiper blades and it was very fast getting them.
09 October 2025
Very happy
07 October 2025
Couldn't have been any better
07 October 2025
The girl looking after me was extremely professional and kept me well informed at all times
04 October 2025
Service went to plan. Car cleaned. However car handed back with low tyre pressures. The warning was on the dashboard but people ignored it
04 October 2025
Car done before expected time
02 October 2025
No reason to complain about anything. It was a little expensive however.
30 September 2025
No call back on Saturday and then had to chase again Monday
30 September 2025
Very helpful, professional service receptionist. She was both friendly and efficient.
29 September 2025
Didn't take long and kept informed re when vehicle was ready to collect.
12 October 2025
As above