OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
266 ratings and 133 comments received in the last 90 days.
03 April 2025
Very professional service right from the start of assisting me in finding a BMW that suits all my needs, through processing all paperwork smoothly, to an excellent delivery of my car and a full rundown of all the functions of my new car.
02 April 2025
Excellent servic
01 April 2025
Purchasing was wee managed by Neil. No issues and the paperwork went smoothly
31 March 2025
Nothing too much trouble
30 March 2025
Communication as to progress of car build and delivery date was excellent. Was told not to hesitate to make contact if I had any questions after purchase
29 March 2025
Amazing experience. Sales rep helped through out.
27 March 2025
Completely satisfied. Neil ensured we understood the controls & we know we can contact him if we have any queries & importantly he always responds. He also was checking in with us to ensure everything was in order for a smooth handover.
24 March 2025
This was my best car buying experience in seventy years of motoring
20 March 2025
Everything was delivered when Rob said it would be
23 April 2025
The service centre have been excellent, work was carried out quickly and the car returned to me in excellent condition. I couldn't ask for more.
23 April 2025
Always excellent
15 April 2025
Very satisfied, Kerrie & George have been brilliant.
15 April 2025
No problems with timing or customer interaction
14 April 2025
Friendly helpful staff
14 April 2025
Everything went fine
13 April 2025
All good
13 April 2025
Good and easy to deal with
13 April 2025
Was a bit disappointed to be honest. My car is under warranty until September yet wouldnt even meet me half way on a fault which I feel is electrical but funnily enough they say is mechanical.
10 April 2025
Everything completed on time and presented perfectly
11 April 2025
John Shaw our salesman took the time to explain, in detail, all functions of the new car. At no time did we feel we were being rushed.